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I asked her questions and then she asked me a
handful. She wrote up some information and said she wanted
to watch me closely for 6 months or so. This began in late
May 2001.
Now, checking my blood sugar on a regular basis
was no big deal. I was used to that but managed to skip days
from time to time. I started setting alarms in my Palm Pilot
to remind me every 4 hours. I did pretty good and only
skipped a handful of blood tests. The Endo gave me log
sheets she wanted me to fax her every two weeks. I didn't
know this at the time, but all this blood sugar testing was
getting me started. In order to get good results in pumping,
you have to know what sugars are so you can set the pump to
deliver the right amount of insulin all the time, 24 hours a day.
I reported in person to my Endo every 8 weeks
or so. She liked my sugar counts and told me that she
thought I would do great on an insulin pump. I still had to
wait until around November or so before I would get mine
though.. So I kept my fingers and toes crossed.
In late October, I decided to contact Disetronic
for information about their insulin pumps. I sent them an
email message from their web site and the next day, a sales rep
called me. He made an appointment to come over to my home
and show me the pump and talk to me about pump therapy.
The sales rep was pretty cool. He spent
about an hour with my wife and I and I was excited to learn more
about the insulin pump. I sorta made up my mind right there
that I wanted to go with Disetronic insulin pumps. I think
it was the fact that I contacted them and was contacted back real
quick. And then having a sales rep come to me, instead of me
having to trek through the streets in Los Angeles to find a
place.
I called my Endo and told her about what I had
decided. She asked me about talking to Minimed, and I
explained to her I tried myself without success. I contacted
Minimed about 7 months
prior, but nobody ever got back to me. They said they would
send me some information in the mail, but I received
nothing. My Endo contacted a sales rep and within a couple
of days, somebody contacted me then came over to my home a few
days later.
This guy seemed nice and knowledgeable
too. He pointed out some minor differences between the
Disetronic pump and the one from Minimed. I did like the
look of the Minimed pump a little more and did like a few of the
Bolus features the Minimed offered.
I was still pointing to the Disetronic Pump
though. After reading some stories from other Minimed users
about the quality of customer service that Minimed had (which
wasn't good) and heard good stories about Disetronic's customer
support I was still wanting to go with Disetronic.
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